Guarantee & Product Care
Our Promise to You
Each piece is handcrafted with care and passion by the Graham’s in their studio. Because of the handmade nature of our jewelry and custom apparel, slight variations in color, size, or pattern are expected and are part of what make each piece one-of-a-kind.
We stand behind the quality and craftsmanship of every product. If you’re not satisfied with your purchase, please refer to our Refund Policy.
Please Note: General wear and tear, tarnishing, and misuse are not covered under our guarantee. Lost or stolen items are not eligible for replacement or refund.
Jewelry Care Guide
Our jewelry is made from semi-precious stones, glass beads, and metal components. To keep your pieces looking their best, follow these care instructions:
-
Always remove your jewelry before bathing, swimming, exercising, or sleeping.
-
Avoid contact with perfume, lotions, hairspray, or cleaning products. These can affect the finish and cause tarnishing.
-
Store jewelry in a dry place, preferably in a soft pouch or box, to prevent scratches and oxidation.
-
Clean gently with a soft, dry cloth. Avoid soaking or harsh scrubbing.
T-Shirt Care Guide
To maintain the quality and design of your custom apparel:
-
Wash shirts inside out on a gentle cycle using cold water.
-
Hang dry or tumble dry on low heat.
-
Do not iron directly over the design.
-
Avoid using bleach or harsh detergents.
We want your handcrafted pieces from DT Graham Originals to bring you joy for years to come. If you have any questions about caring for your items, feel free to reach out to us on our Contact page or email us at dtgrahamoriginals@yahoo.com.