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Refund Policy

REFUND POLICY​

DT Graham Originals makes each piece with care and intention. Because our items are handmade and often made-to-order, we do not offer cash refunds. However, we want every customer to love their purchase and are happy to assist with exchanges, provided the following conditions are met:​

EXCHANGE POLICY

  • Contact us within 10 days of delivery to initiate an exchange.

  • Items must be clean, unworn, and in their original condition and packaging.

  • A receipt or proof of purchase is required.

  • Exchanges must be shipped back within 21 days of delivery.

Please note that custom or personalized items cannot be returned or exchanged.

RETURN SHIPPING

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

If you have any concerns about your order, please send inquiries to our Contact page or email us at dtgrahamoriginals@yahoo.com. We're here to help and want you to be completely satisfied with your experience.

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